Thank you for shopping with Not Blank Tees. This Shipping Policy explains how we process, ship, and deliver orders placed through notblanktees.com.
Shipping Locations
Not Blank Tees currently ships to addresses within Canada and the United States only. We reserve the right to modify or expand the locations we ship to at any time without prior notice.
Order Processing
Orders are typically processed within 2 to 5 business days after payment has been successfully received. Orders are processed Monday through Friday, excluding weekends and Canadian statutory holidays.
Processing times are estimates only and may vary during periods of high order volume, product launches, promotions, or unforeseen circumstances. If there is a significant delay in processing your order, we will make reasonable efforts to notify you using the contact information provided during checkout.
Shipping Rates
Shipping charges are calculated at checkout based on your delivery address, the shipping method selected, and the size and weight of your order.
Not Blank Tees does not currently offer free shipping unless otherwise stated on our Website.
Delivery Times
Estimated delivery times begin once your order has been processed and shipped. Delivery times vary depending on the destination, shipping carrier, and selected shipping method.
Estimated delivery dates are provided for convenience only and are not guaranteed. Delivery delays may occur due to weather conditions, carrier delays, customs inspections, natural disasters, labour disruptions, or other circumstances beyond our reasonable control.
Tracking Information
If tracking is available for your selected shipping method, tracking information will be provided once your order has been shipped. The availability of tracking may vary depending on the shipping carrier and destination.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
Not Blank Tees is not responsible for delays, lost shipments, additional shipping charges, or undeliverable packages resulting from incorrect or incomplete shipping information provided by the customer.
If an order is returned to us because of an incorrect or undeliverable address, the customer may be responsible for any additional shipping costs required to resend the order.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery becomes the responsibility of the carrier.
Not Blank Tees is not responsible for lost, stolen, delayed, or misdelivered packages caused by the shipping carrier. However, if you experience an issue with your shipment, we encourage you to contact us at info@notblanktees.com, and we will make reasonable efforts to assist you in working with the carrier to resolve the issue.
Damaged Shipments
If your order arrives damaged, please contact us as soon as possible at info@notblanktees.com with your order number and photographs of the product, packaging, and any visible damage. We will review your claim and, where appropriate, provide a replacement, refund, or other suitable resolution in accordance with our Return & Refund Policy.
Refused Deliveries
If a shipment is refused by the customer or returned to Not Blank Tees due to an incorrect shipping address, failure to collect the package, or any other reason not caused by Not Blank Tees, any shipping charges, return shipping costs, or carrier fees incurred may be deducted from any eligible refund.
Changes to Orders
If you need to change or cancel your order, please contact us as soon as possible at info@notblanktees.com.
We will do our best to accommodate your request; however, once an order has been processed or shipped, we cannot guarantee that changes or cancellations can be made.
Contact Us
If you have any questions regarding this Shipping Policy or your order, please contact us at:
Not Blank Tees
Alberta, Canada
Email: info@notblanktees.com